Hotel Policy
Best Western SKS may collect customer information including name, email address, phone number, billing information and booking details for reservation and service purposes.
Collected information is used to process bookings, improve guest services, manage customer support and ensure secure payment transactions.
Customer information is securely maintained and protected against unauthorized access, misuse, or disclosure through standard security measures.
Best Western SKS does not sell or misuse customer information. Information may only be shared with authorized service providers or legal authorities where required.
Our website may use cookies and analytical tools to improve website functionality, enhance user experience and monitor website performance.
By using the Best Western SKS website and services, users agree to the collection and use of information in accordance with this Privacy Policy.
Our team is available to assist you with any concerns.
Best Western SKS operates as a hospitality service provider offering accommodation, dining, and guest services. All official business operations are conducted in accordance with applicable hospitality and commercial regulations.
The official website of Best Western SKS, including its structure, design, booking system, and content, is owned and maintained by the hotel management. Unauthorized copying, modification, or redistribution of website materials is strictly prohibited.
All room reservations and service bookings are subject to availability and confirmation. Guests are responsible for providing accurate booking information during reservation and payment procedures.
Best Western SKS strives to ensure that all website information, pricing, room availability, and services remain accurate and updated. However, information may change without prior notice.
Our website may include links or integrations with third-party payment gateways or booking services. Best Western SKS is not responsible for the policies, content, or practices of external platforms.
Users are expected to use the website lawfully and responsibly. Any misuse, fraudulent activity, or unauthorized access attempt may result in service restriction or legal action.
Our team is available to assist you with any concerns.
Refund requests are reviewed according to the applicable booking conditions, cancellation terms and service policies of Best Western SKS Chattogram.
Approved refunds will be processed within 7–10 working days through the original payment method used during the booking process.
Cancellation requests must be submitted before the applicable cancellation deadline. Late cancellations or no-shows may be subject to charges according to hotel policy.
Certain promotional packages, discounted offers, advance booking deals, or special event reservations may be non-refundable.
In case of payment-related issues or refund disputes, customers are encouraged to contact the official support team of Best Western SKS for assistance and resolution.
Our team is available to assist you with any concerns.